Order status
Track your order
Enter the tracking number from your shipping confirmation email to see where your package is.
๐งพ
1. Order confirmed
You receive a confirmation email right after checkout.
๐ฆ
2. Shipped
Within 1โ2 business days you get your tracking number by email.
๐ก
3. Delivered
Delivery takes 5โ8 business days to the US, UK, Canada and New Zealand.
Tracking can take 24โ72 hours to show the first update. You can also see your orders by signing in to your account.
Questions? Email contact@velvavale.com with your order number โ we reply within 24โ48 hours.